Billing help
Subscriptions, Cancellations & Refunds
How the Astrummo Android trial and subscription work, how to cancel or restore access, and where to request a refund.
Last updated: 1 September 2026
Google Play is the authoritative source for your price, currency, tax, trial eligibility, billing date, renewal terms, cancellation status, and refund decision.
Trial and recurring subscription
Astrummo is free to download. Eligible new customers may receive a 7-day free trial of paid functionality. Unless cancelled before the trial ends, it converts automatically to a recurring monthly subscription.
The current reference offer is USD 14.99 per month. Localised prices may differ. The checkout screen shown by Google Play before you purchase always controls.
Cancel a subscription
- Open Google Play subscription management.
- Sign in to the Google account used to purchase Astrummo.
- Select Astrummo, choose Cancel subscription, and follow Google Play’s instructions.
- Keep the cancellation confirmation for your records.
Uninstalling Astrummo does not cancel a subscription. Unless Google Play or mandatory law states otherwise, access continues until the end of the current paid period and future renewal stops.
Refund requests
Refund eligibility depends on what was purchased, when and where it was purchased, the payment method, Google Play policy, and mandatory consumer law.
- Start with Google Play’s refund request process.
- Review Google Play’s refund guidance.
- If Google directs you to the developer, email hello@astrummo.com with the order number, purchase date, and a short description. Never send full card details.
Nothing on this page limits mandatory rights under applicable Lithuanian, EU/EEA, UK, or other consumer law.
Restore paid access
If you have an active entitlement that is not appearing, confirm that you are signed into the Google account used for purchase, then use the app’s restore-purchase flow. RevenueCat validates purchases and manages entitlement state; Astrummo does not receive your full payment-card details.
If restoration fails, contact support with your Google Play order number and the approximate purchase date.
Account deletion is separate
Cancelling a subscription does not delete your Astrummo account or personal data. Deleting your Astrummo account does not cancel Google Play billing. Complete both actions separately if you want to end billing and remove the account.
For deletion instructions, visit Delete My Data.
Need help?
Contact Astrummo
Email hello@astrummo.com. Include the problem, device model, app version, Google Play order number if relevant, and screenshots with sensitive information removed.